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iVault OFF-SITETM Backup

iVault Advantage:

iVault OFF-SITETM Backup and Recovery solutions automate and integrate the entire data protection workflow. From scheduled data protection through offsite storage, archiving and guaranteed data recovery, iVault Off-site backup and recovery solutions deliver unparalleled data protection to small and medium businesses and enterprises with remote offices.

How it Works:

iVault software agents are installed on the customer server(s) requiring data protection. Once daily backup times are set, iVault agents “wake up” at that particular time, scan for block-level changes among files since the last backup and then those changes are then compressed, encrypted and then sent over standard communications lines to our secure vault at iVault's data center.

Once you have purchased the iVault Backup service, you will be put in contact with a dedicated iVault representative. This representative will walk you through the total installation and configuration of your first backup job. After this 15-minute process, you will not have to worry about your data security anymore. The software is installed, your backup scheduled and number of copies kept online are set. Our software vaults Windows Server 2000 & 2003 data. We also support SQL 7/2000/2005 databases, Exchange 2000/2003 Information Stores as well as individual mailbox backup and restores.

First Seed Creation:

The first backup will start (“seed”) when indicated in the schedule and perform a full backup of all files on your protected server. The speed that data is seeded on to the vault depends on the type of broadband connection used by the customer. (DSL or T1 lines are recommended). Our dedicated representative will monitor this first seed to ensure its success and informs the customer upon completion.

Secured Transmission:

iVault Backup ensures that data is thoroughly encrypted while being transmitted over the Internet to the iVault data center as well as in return back to the customer during a restore. The service utilizes industry-standard, 128-bit Blowfish encryption algorithm at no extra charge.

Where Your Data Resides:

Customer data is securely stored at our state-of-the art data center. Our data center partner operate highly secure, raised-floor environments with fully redundant power, internet, security and fire suppression systems.

Recovery Options:

iVault Backup customers have two primary recovery options for an individual file recovery: The recovery may be performed by the customer by using the software interface. For a nominal fee, iVault technical support can assist with recovering a particular file. Should a larger data volume need recovering quickly due to disaster or a server crash, for example, iVault can assist with the data rebuilding effort by taking larger amounts of recovered data and incrementally placing them on removable media before shipping it to the customer for restoration.

Professional Assistance:

iVault Backup technical support is available from 8 a.m. to 5 p.m. during the customer’s time zone and will be very happy to answer any customer question. An emergency number is available for after-hours support and recovery efforts.

Robust software:
   • supports all operating systems
   • easy in use and very reliable
   • always and everywhere access to your data
   • incremental, differential and in-file delta backup
   • Restore previous versions of documents (number of previous versions configurable by you!)

Supported OS's:
Microsoft Windows Server 2000/2003
Exchange 2000/2003 Information Store (Including Individual Mailbox Backup/Restores)
Microsoft SQL 2000/2005


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